Shipping & Delivery Policies

 

Shipping & Delivery Policies

(By Purchasing From Ledool.com You are Agreed to These Terms and Conditions.)

 

*  Discounted In-Home Delivery For All Your Orders To Specific Zipcodes Inside California

  • Delivery Service is In-Home Delivery For All Orders.
  • You Can Choose Your Room Of Choice for In-home Delivery
  • We'll Text You The Day After You Place Your Order With Information About Your Delivery
  • You'll Be Able To Select The Day That Works Best For You From The List Of Available Delivery Dates
  • On The Day Of Delivery, Our Delivery Company Will Contact You To Inform You Of The Delivery Time Frame
  • Contact us at (877)448-2424 If You Want to Know More Details About Your Delivery
  • Currently, We Are Only Delivering To Specific Zipcodes Inside California Due To COVID-19. You will Be Notified At The Time Of Check Out When Entering Your Zipcode.

 

*  Free In-Home Delivery in Los Angeles and Orange County, California

  • Free In-Home Delivery For All Your Orders.
  • You Can Choose Your Room Of Choice for In-home Delivery
  • We'll Text You The Day After You Place Your Order With Information About Your Delivery
  • You'll Be Able To Select The Day That Works Best For You From The List Of Available Delivery Dates
  • On The Day Of Delivery, Our Delivery Company Will Contact You To Inform You Of The Delivery Time Frame
  • Contact us at (877)448-2424 If You Want to Know More Details About Your Delivery
  • Currently, We Are Only Delivering To Specific Zipcodes Inside California Due To COVID-19. You will Be Notified At The Time Of Check out When Entering Your Zipcode.

 

*We offer In-Home Delivery with Assembly at the checkout.

 

*Upon Delivery 
 
Before you sign, inspect your delivery for accuracy and damage. If there's light damage to the packaging, please note on the delivery paperwork. If you suspect there could be damage to the product, ask for a copy of the delivery receipt with the carrier's name and truck number, refuse the item, and call us 877(448) 2424

 

If you discover damages after the delivery is made, contact Customer Care within 24 hours otherwise, We won't be responsible for damaged and open box Items return.

 

 

Notes for Choose from Delivery Options:

 

1) Room of Choice

Room of Choice delivery, and we will make sure your packages are not only inside your home but carried to the room of your choice. We will also carry items upstairs – ideal for apartment and condo dwellers.

Requirements:

  • Street access of at least 10 feet wide
  • Street overhead clearance of at least 14 feet
  • Street with no vehicle weight restrictions
  • Stairways, doorways, hallways & turns at least 36 in. wide



2) Room + Assembly 

With our top tier delivery service, we will deliver right to your room of choice and place your item just where you want it. We will also assemble your item as your request with extra cost.

 

Requirements:

  • Street access of at least 10 feet wide
  • Street overhead clearance of at least 14 feet
  • Street with no vehicle weight restrictions
  • Stairways, doorways, hallways & turns at least 36 in. wide
  • Existing furniture should be moved by the delivery recipient

Delivery conditions outside of the above guidelines including, but not limited to, sharp turns, narrow or gravel driveways, and gated communities or condominiums require additional handing services and fees. If any of these apply, please contact our Customer Care Center at +1 (877) 448-242.

Upon Delivery

Before you sign, inspect your delivery for accuracy and damage. If there's light damage to the packaging, please note on the delivery paperwork. If you suspect there could be damage to the product, ask for a copy of the delivery receipt with the carrier's name and truck number, refuse the item, and contact Customer Care at (888) 601-9788.

If you discover damages after the delivery is made, contact Customer Care within 24 hours otherwise we do not accept your claims.

*** Due to COD-19 outbreak we will not touch or move your furniture and we will not take back your cardboard or your old furniture. our workers have right to refuse service if customers don't ware mask or the location is not safe to offer the service provided by us. If you choose assembly service you need to make sure the assembly area is clear and has enough space for our workers to assemble your products if not we only give you 15 minutes to clear the area otherwise we will refuse the service and you still will get charge for it. 

 

Delivery conditions outside of the above guidelines including, but not limited to, sharp turns, narrow or gravel driveways, and gated communities or condominiums require additional handing services and fees. If any of these apply, please call us 877(448) 2424.

Any question Call us 877(448) 2424  Monday - Friday: 9 AM - 7 PM