Catch Rapidly Expanding
Return Policy:
You can return most items for a refund within 30 days of delivery. The manufacturer's restocking fee of 25% and Return shipping costs will apply, and the item must be not assembled and in its original condition and packaging for the return to be accepted.
There are a few items that can't be returned:
- Clearance items
- Gift cards
- Personalized items
- Items you have already assembled
- Items marked "Non-Returnable" on the sale page
- Items without Original Packaging
Any outbound shipping charges collected on the order will not be refunded. This includes:
- The shipping charge for any orders
- Upgraded shipping charges (expedited, express, room of choice, etc.)
- Assembly services included delivery
Damaged or Defective Item:
We only cover damaged and defective items if the customer notices the damage at the time of the delivery and refuses the item or contacts us within 48 hours after the delivery time. call us at +1 (310) 876-2216 or send us an email at contact@ledool.com
Refund Options:
You can choose to have the original payment method refunded. Any associated restocking fee and return shipping costs will be deducted from the refund amount.
If you receive the wrong item or it arrives damaged, don’t accept the delivery and refuse the item. Tell your delivery representative(s) so that they may take the item back immediately, if the item is left at your location and not refused, our standard return policy will apply. If you have refused your item, you must contact us so that we can arrange a replacement for you. Please note, once you have assembled the product, it cannot be returned.
Before installing, please double-check the following when it arrives:
1) Scan the box for damage.
2) Make sure the product name and model number match your order confirmation.
3) Remove the packaging and inspect the appliance.
To start a return, send us an email to contact@ledool.com and explain the reason for the return. Our customer service specialist will respond to you within 5 -7 days from the time you sent the email and provide details on how to return the item/s.
We value our partners and are invested in their success. We welcome new partners to join us in transforming the way people shop for home.
Become a Supplier Partner
Catch helps manufacturers drive additional revenue growth and reach a new and growing set of customers. We enable our suppliers to successfully tap into this growth while working closely with them to protect and promote their brands, complement their existing retail channels, and facilitate smooth logistics and communications flow. We understand the importance of flexibility and tailor our approach to meet our suppliers’ specific needs.
Advertising Opportunities
As the destination for all things home, we take pride in helping everyone, anywhere create their feeling of home. This means helping customers find the right products and offerings at the right time for their needs. As part of this experience, we offer effective solutions to reach customers using targeted content placements and custom communication packages.
CATCH Professional
Designers, contractors, offices, schools, hotels, restaurants, and other businesses have different needs than typical consumers do. At Catch Professional, we understand the unique needs of businesses and help Pros create spaces that are just right for their clients, guests, customers, and students. The Catch Professional program offers unbeatable selection, personalized service, Exclusive Pro Pricing, fast shipping, and time-saving tools so that businesses can deliver every project on time and on budget.
Affiliate Programs
The Catch affiliates program is for websites like blogs or buying guides to promote Catch through affiliate links and earn commission on orders that occur from those links. The program strives to provide its affiliates easy online access to the world’s home goods in one place. We offer millions of products globally across all major home categories, giving affiliates more choices and opportunities than ever before. Catch affiliates benefit from dedicated in-house management, 8% commissions, a seven-day referral period, and over two hundred thousand products available through our data feeds. Please find us on Commission Junction to learn more about our program. We look forward to working with you!
Transportation
Catch is rapidly expanding its home delivery network. We are looking for companies that are passionate about serving customers by delivering a variety of specialty items and are eager to grow their businesses along with us. To learn more, please contact us at Contact@Catch.la for more informations.